Refund Policy

We value your satisfaction and aim to provide a seamless shopping experience. If you’re not fully satisfied with your purchase, we’re happy to offer refunds under the following conditions:

Eligibility for Refunds

Refunds are available for all products except for those damaged after receipt.

If you change your mind about a purchase, you are eligible for a refund.

Timeframe for Refund Request

Refund requests must be made within 10-20 days of receiving your order.

Condition of Products

To qualify for a refund, returned products must meet the following conditions:Unused, unwashed, and in their original packaging.

A valid proof of purchase is required (receipt or credit card lookup).

Return Shipping

Customers are responsible for return shipping costs if the return is due to dissatisfaction or a change of mind.Shipping costs are non-refundable.

Refund Process

Refunds will be issued to the original payment method or as store credit, based on your preference.

Refunds will be processed within 5-7 business days after receiving and inspecting the returned product

Non-Refundable Items

Only unused and qualifying items will be accepted for refunds.

Damaged items are not eligible for refunds.

 

How to Initiate a Refund

To initiate a refund, please contact us via:

Email: Contact@loof-research-development.com

Phone: 225-436-7273

Our team is here to assist you with any questions or concerns you may have during the process.