Privacy Policy | Loof Research

Effective Date: 12/05/24

LOOF Research and Development ("LOOF," "we," "us," or "our") is committed to protecting the privacy of our customers, donors, and supporters. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website, including the LOOF Store. By accessing or using our website, you agree to this Privacy Policy.

1. Organization Details

Legal Name: LOOF Research and Development
Contact Email: contact@loof-research-development.com
Phone Number: 225-436-7273
Nonprofit Status: LOOF Research and Development is a registered 501(c)(3) organization in Washington State.

2. Information We Collect

We may collect the following types of information when you interact with us:

A. Information You Provide Directly

Newsletter Subscription: Name and email address.
Donation History: Records of donations and tax information for compliance and acknowledgment purposes.
Payment Information: Data necessary to process payments through our payment processor, Wix.

B. Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

IP Address
Browser Type and Device Information
Website Activity: Pages visited, time spent on the site, and referral links

3. Cookies and Tracking Technologies

We use Google Analytics and cookies to enhance user experience, track website performance, and understand user behavior.

Cookies: You have the option to accept, reject, or manage cookies through your browser settings. Disabling cookies may limit certain features on the site.
Purpose: Cookies help us track site usage, optimize the shopping experience, and improve our content.

4. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill orders placed in the LOOF Store
To send newsletters, updates, and marketing emails (with the option to opt out at any time)
To manage donation history and provide tax-related documentation
To improve the website and provide a tailored experience
To comply with legal obligations or respond to lawful requests

5. Data Retention

We retain your personal information for 6 months unless a customer requests otherwise. Donation records may be retained for longer periods to comply with tax laws.

6. Sharing Your Information

We do not sell or rent your personal information. However, we may share information in the following cases:

Payment Processing: Payment details are securely processed via Wix Payments. We do not store full payment details on our servers.
Legal Compliance: If required by law or to comply with legal processes.

7. Your Rights

You have the following rights regarding your personal information:

Access: Request access to the data we hold about you.
Correction: Request corrections to inaccurate or incomplete information.
Deletion: Request the deletion of your personal data (subject to legal requirements).
Opt-Out: Unsubscribe from newsletters, updates, and marketing emails using the "unsubscribe" link or by contacting us at contact@loof-research-development.com.

To exercise these rights, contact us directly.

8. Refund Policy

LOOF Store offers refunds upon request. If you require a refund, please contact us at contact@loof-research-development.com or call 225-436-7273.

9. Children's Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.

10. Data Security

We use appropriate technical and organizational measures to protect your personal information. Payment information is securely handled by Wix Payments. While we strive to protect your data, no method of transmission over the internet is 100% secure.

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy regularly.

12. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us:

LOOF Research and Development
Email: contact@loof-research-development.com
Phone: 225-436-7273